Management
MVH works with Property Management software to launch reservations, synchronize calendars, prepare invoices, advertising homes on other partner channels like Airbnb, HomeAway, VRBO, Flipkey, and others.
- $145 monthly management fee
- Customer Support after hours in English and Portuguese
- Marketing & Reservations: Advertisement of homes on online platforms and social media
- Administration: Licenses, owner statements and accounting
- Maintenance & Operational: Request and execution of work orders
- Homeowner Support via email and phone
- Inspection & Cleaning: Pre-check-in and check-out inspections; cleaning and professional laundry services
Commission
- Customers captured by MVH – 20% commission
All contact with the guest and collect rental payment is done by our team. - Customers captured by owner – 10% commission
The owner sends the client to us with the required information, with the date, prices, and fees (13% tax) calculated. Our team handles the contract and collect guests signature, as well as information on access and use of the property. Rental payment must be made to MVH. - Owner’s Customers – No Commission for MVH
The owner will be responsible for collecting & receiving payment and sending all access information to the property to the guest. Thus, MVH Vacation will be responsible only for cleaning and inspection of the property after check-out. And the fees already charged should be passed on to MVH as well as the administration fee of $50.00.